Terms and Conditions
Terms and Conditions
Last updated: August 21, 2025
Introduction
Welcome to Kshatra. By visiting our website or placing an order, you agree to the following terms and conditions. These are written to be clear, respectful, and to ensure both you and we always know where we stand.
Orders
Every order you place on our website is confirmed the moment you complete checkout. Our system only displays items that are available, so there is never uncertainty about whether your order is accepted. Once confirmed, you will receive an email with your order details.
Pricing
All product prices are listed in Indian Rupees (INR). Any applicable delivery or handling charges will be shown clearly at checkout before you confirm your order. The price you see at checkout is the price you pay.
Shipping & Delivery
We carefully prepare and dispatch each order from our facility in South Delhi. Delivery timelines may vary depending on your location, but you will always receive tracking details once your order is shipped. While rare, if delays occur due to courier partners or unforeseen events, we will keep you informed.
Returns, Exchanges & Refunds
Your experience matters to us. For clarity on how returns, exchanges, or refunds are handled, please refer to our Refund Policy. It outlines the process in detail, ensuring everything is simple, transparent, and fair.
Intellectual Property
All content on this website — including text, images, designs, and logos — belongs to Kshatra. It cannot be copied or used without our written permission.
Governing Law
These terms are governed by the laws of India. By using our website, you agree that any disputes will be subject to the jurisdiction of the courts of New Delhi.
Contact Us
If you ever need support, reach us at kshatraofficial@gmail.com. You will always be answered with respect and clarity.
A Note from Kshatra
At Kshatra, every policy exists for one reason — to keep our relationship with you clear, fair, and trusted. Our commitment goes much beyond cloth; it extends to how we treat you at every step.
If ever in doubt, write to us — we will do everything we can to ensure your experience with Kshatra is never left in a place to be questioned.