Each product is designed with a specific fit, from body-hugging to relaxed silhouettes. We recommend checking the fit description on the product page before ordering.

If you’re between sizes, sizing up is always a safer choice.

If still unsure, reach us via the menu and a personal point of contact will help you with everything.

Yes. Exchanges will occur at no cost to you on prepaid orders, and we handle the entire process — including pickup and redelivery.

A personal point of contact shall be assigned to you for your satisfaction during the process.

You only need to contact us within 3 days of delivery.

We highly advise to go through product descriptions and their size charts to avoid extra friction.

Orders are processed immediately and may be dispatched the same day or next business day.

Handwoven shirts may take slightly longer (up to 2 business days) as they undergo additional quality checks before dispatch.

Delivery timelines vary by location, but we work with reliable partners to ensure a smooth and timely delivery.

Every order is handled with personal attention and carefully checked before dispatch, so issues are unlikely to occur.

If something isn’t right, contact us within 3 days of delivery and we’ll resolve it promptly.